Customer Service - Contact us

For questions about an order or for more information about our products.

Contact US

For online delivery order enquiry, please email to:
For feedback and complaint, please email to:
For pick-up orders, please select a branch to view email address:

Contact/Complaint Form

Warranty Issue

Having issue with warranty claim? Want to make a complaint? 
Please try resolve the issue with our staff in the stores (for online related matters, please first contact our online team). 
If your issue is still not solved, please contact MSY compliance officer:
MSY Compliance officer
TEL: (03) 9700 9708

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